Customer Terms and Conditions - Recurring Payments
Please carefully read the following terms and conditions ("Agreement") before agreeing to enroll in our recurring payment program. This Agreement governs your participation in the program and your ongoing consent to make recurring payments. By enrolling in our recurring payment program, you indicate your acceptance and agreement to these terms and conditions.
Recurring Payment Authorization: By agreeing to this Agreement, you authorize Trinity Animation, Inc. ("we," "us," or "our") to initiate recurring payments from the account or payment method you provide for the products or services you have selected. This authorization allows us to charge your account or payment method on a recurring basis, as agreed upon during the enrollment process.
Payment Information: You are responsible for providing accurate and up-to-date payment information, including bank account details, credit card information, or any other approved payment method required for the recurring payments. It is your responsibility to notify us promptly of any changes or updates to your payment information to ensure uninterrupted service.
Recurring Payment Schedule: The frequency and amount of each recurring payment will be clearly communicated during the enrollment process. This may include the payment amount, payment intervals (e.g., monthly, quarterly, annually), and the start date of the recurring payment schedule.
Price Changes: We reserve the right to modify the pricing for our products or services. In the event of a price change, we will provide you with a notice at least 30 days before the change goes into effect. You will have the option to accept the new pricing or cancel your recurring payment enrollment.
Cancellation or Modification: You have the right to cancel or modify your recurring payment enrollment at any time. To do so, you must notify us in writing by email to sales@vray.us or through the appropriate channels provided by us. Please note that cancellation or modification requests may take some time to process, and you may be charged for payments scheduled before the request is completed.
Non-Sufficient Funds (NSF): If a payment is declined due to non-sufficient funds or any other reason, we may attempt to reprocess the payment at a later time. If the payment remains unsuccessful, we reserve the right to suspend or terminate your access to our products or services until the outstanding payment is resolved.
Refunds and Disputes: Refunds for recurring payments will be governed by our refund policy (14 Days). which you can find on our website or by contacting our customer support. If you wish to dispute a charge or believe there has been an error, please notify us immediately so we can investigate and address the issue.
Data Security and Privacy: We take the privacy and security of your personal information seriously. We will handle your payment information in accordance with applicable data protection laws and our privacy policy. By agreeing to this Agreement, you consent to the collection, use, and disclosure of your personal information as described in our privacy policy.
Termination: We reserve the right to terminate your recurring payment enrollment at any time without prior notice if you violate this Agreement or if required by law or regulatory authorities.
Governing Law and Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of the state of Kansas. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of the state of Kansas.
By agreeing to enroll in our recurring payment program, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of this Agreement, please do not proceed with enrollment.
If you have any questions or concerns regarding this Agreement, please contact our customer support before proceeding.
Effective Date: Jan 1st, 2023.
